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BUSINESS PROCESS SPECIALIST I
Consults with functional groups within the IS organization to communicate and clearly define business needs, contribute to the long- range system plans and ensure product and services are aligned with business needs. Solicits customer requirements through interviews, workshops, and/or existing systems documentation or procedures; evaluates requirements for enterprise business application integration, service activation, and delivering new or modified software system enhancements and/or integration solutions.
Conducts and analyzes business and information technology processes and prepares essential groundwork. Keeps project managers, relationship managers, consultants and other stakeholders informed of project status and scope changes, potential risk and other issues of importance. May lead low-level projects with department level or single process scope, or act as a key participant in a support role on more complex projects.
Leads technical and functional efforts associated with the implementation and maintenance of customized functional solutions that meet corporate-wide needs; Consults with business unit project sponsors to plan and perform the analysis of complex company activities and/or functions, and guides the subsequent design and implementation or improvement of existing systems.
Studies and tests the interactions between systems to take advantage of new or more effective ways of providing needed information. Solicits client/customer requirements through interviews, workshops, and/or other existing system documentation or procedures to develop and conduct systems requirements, definition, testing, training, implementation and support; works with IS technical colleagues to conduct and analyze preliminary business and information technology processes and to prepare groundwork to meet customer technology needs.
Uses industry and project management standard analysis techniques such as: data flow modeling, use-case analysis, workflow analysis, functional decomposition analysis, data modeling and object modeling, to assess client/customer requirements, develop test schedules, review testing plans, track/document results, and to make recommendations to IS and business unit management accordingly.
Documents the results of analysis activities using appropriate templates or analysis tools; creates, modifies, and maintains, procedures process flow charts and reports using various report writing and presentation tools. Develop, documents and maintains best practices, project standards, procedures, application, quality objectives and “lessons learned”, including metrics for assessing progress; ensures that applications systems are developed in a way that complies with architectural standards and established methodologies and practices.
Acts as a liaison, between IS and assigned functional business units; maintains effective working relationships, ensures customer's technology needs and support are address effectively and efficiently; maintains an appropriate level of communications, interaction and follow-up with business unit to proactively identify and make recommendations to address needs and resolve issues.
Performs other duties as required.
Mohawk Industries, Inc offers a comprehensive compensation package that includes a wide variety of benefit options so that individuals can tailor plans that are right for him or her. Benefits include health care with a prescription card, dental/vision, disability, life insurance, 401(k) plan with company match, employee purchase discounts, tuition reimbursement for undergraduate and graduate programs and much more.
Mohawk Industries, Inc. is an Equal Opportunity Employer committed to an inclusive workplace and a proud Drugs Don't Work participant. (EEO/AA M/F/D/V)
Qualifications:Bachelor's degree in Computer Science, Business Administration or related discipline with an information technology focus. MBA preferred or an equivalent combination of education and training that provides the required knowledge, skills and abilities to perform the essential functions of the job, and
In-depth technical knowledge, with hands-on experience managing systems development in new computing architectures and environments; emphasis on HR systems preferred
Strong Human Resource systems background
7 + years job specific work experience
Project management/SDLC experience
Experience with one or more of these applications.
•Excellent oral, written, presentation and interpersonal communications skills
•Ability to present and explain technical information in a way that establishes rapport and gains understanding
•Ability to work effectively in a diverse work group, to achieve results through team efforts
•Ability to work independently without direct supervision
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