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Show Printable JobGeneral Manager
It's your career. Make it count.
Integrity Matters. Helping people matters, too.
Buying a car is a huge move for people. They need a helpful partner-not a shark tank full of used car salespeople!
DriveTime is that partner, helping folks with less-than-perfect credit get the ideal vehicle for their unique needs-with a payment plan they can handle. You won't find secrets and games here.
We let our customers know what's happening every step of the way. It's called being transparent and it's the only way we'll do business. It's also why our employees feel so good about the work they do. And since the loans we write use only our own funds, we can provide financing to people when everyone else turned them away.
Success matters.
We're already the largest chain of privately owned financing dealerships in the country, with 78 stores and plans to expand by almost 15% in 2010. If you're looking for bigger, better opportunities with a rapidly growing company, this is it!
Everybody wins.
Our customers get the transportation they need and the chance to rebuild their credit.
Our employees enjoy big money and perks, and a high quality of life.
DriveTime's business was way up in 2009, and the future looks even brighter.
Connect the dots: this is a GREAT time to get on board!
General Managers at DriveTime
Your strategic vision and people skills are valuable assets here at DriveTime, because we're more like a customer-service-oriented retailer than a car lot. We'll count on you to promote an environment based on teamwork, create a place where customers feel comfortable and the win-win approach wins every time.
We seek a proven leader with a retail background and strong, customer-oriented experience who's looking for:
The opportunity to collaborate with people who are friendly, fun, and thoughtful - all in a healthy corporate culture.
A career with a highly respected company where you can actually go places.
Excellent earnings potential and great benefits (your average DriveTime GM easily earns as much or better than managers coming out of the retail, operations, call center or hospitality industries).
Reasonable hours! SUNDAYS ALWAYS OFF.
Dealership Goals and Strategies
Use your great financial sense and big-picture thinking to make forecasts, plans and strategies to meet goals, and recommend and implement changes as appropriate.
Provide strong guidance and strategic planning in the area of profitability.
Achieve objectives with smart management of your team, operating expenses, inventory, and loan performance - all in a continually changing environment.
Identify opportunities to promote dealership within the community.
Work with regional management on budgeting.
Work with Regional Manager and Production Manager to maintain and improve inventory.
Your team
Use your superb leadership and training skills to coach an excellent team.
Set a tone of integrity and camaraderie.
Oversee recruiting, screening, and hiring, using your long-term vision to plan and forecast staff needs.
Hold regularly scheduled meetings with staff to discuss performance, acknowledge contributions of team members, communicate company-wide changes, and provide open forum for questions and discussion.
Ensure dealership processes are maintained (such as administration of gas cards, security and accuracy of deposits, set-up of new hires).
Provide smart, constructive performance evaluations and consistent feedback .
Customer Service
Exhibit a relationship-oriented approach to customers, vendors, and employees.
Develop and enhance customer relationships by establishing, promoting, and maintaining excellent customer service with the dealership operations
Work with customers, peers, employees, corporate team, and regional management team to resolve complaints or concerns in a fast, positive, results-oriented fashion
Work with Sales Managers in identifying community organizations and events to represent and promote a positive image of DriveTime within the community
Reports
Track dealership progress and initiate changes as needed to meet goals and targets
Track inventory to maintain proper levels and to not exceed budgeted wholesale losses
Communicate reporting results and dealership performance statistics as appropriate to improve performance
Work with corporate support (accounting, IT) to improve/change reports as necessary
Finance
Underwrite the contract and loan by reviewing the credit application and the credit report, and interviewing the customer
Coordinate with the Loan Manager to ensure deals maintain or improve the credit mix within the portfolio
Monitor or complete the contract closing to ensure the customer understands the terms and conditions of the contract
Monitor loan performance and support all collectors as needed in finding solutions to get customers back on track
Rewards matter:
Money: It's great. expect a salary and generous bonuses, with no ceiling. The right people do very well here.
Benefits: Outstanding medical, dental and vision plans (After just 60 days)! 401K match too!
Learning: We have excellent training and tuition reimbursement
Schedule: Expect a consistent 5-day week schedule with Sundays and Wednesdays off for all GMs.
Culture: We're relaxed. We have a sense of humor. Basically we have a great time.
Future: We're a unique, highly respected, nationwide company with a strong culture of promoting from within. This isn't a job, it is a career.
Requirements:
Outstanding track record as a leader - with at least 3 to 5 years of people management experience (Prefer retail, call-center, hospitality or restaurant management).
5 + years of business management experience (bottom line, financials, scheduling, process, etc.)
Retail background with customer-oriented experience
Business acumen with understanding of big-picture financial planning
Experience recruiting and hiring staff, and overseeing operations
Demonstrated ability to manage through change, ambiguity, and diversity
Franchise management experience helpful
Driven, motivated personality - we're looking for the kind of person who never settles for second best
Bachelor's degree
Excellent people skills and communication skills.
Ability to pass a complete background check and drug screen.
It's YOUR career. Make it count. Requirements: Requirements:
Outstanding track record as a leader - with at least 3 to 5 years of people management experience (Prefer retail, call-center, hospitality or restaurant management).
5 + years of business management experience (bottom line, financials, scheduling, process, etc.)
Retail background with customer-oriented experience
Business acumen with understanding of big-picture financial planning
Experience recruiting and hiring staff, and overseeing operations
Demonstrated ability to manage through change, ambiguity, and diversity
Franchise management experience helpful
Driven, motivated personality - we're looking for the kind of person who never settles for second best
Bachelor's degree
Excellent people skills and communication skills.
Ability to pass a complete background check and drug screen.
Integrity Matters. Helping people matters, too.
Buying a car is a huge move for people. They need a helpful partner-not a shark tank full of used car salespeople!
DriveTime is that partner, helping folks with less-than-perfect credit get the ideal vehicle for their unique needs-with a payment plan they can handle. You won't find secrets and games here.
We let our customers know what's happening every step of the way. It's called being transparent and it's the only way we'll do business. It's also why our employees feel so good about the work they do. And since the loans we write use only our own funds, we can provide financing to people when everyone else turned them away.
Success matters.
We're already the largest chain of privately owned financing dealerships in the country, with 78 stores and plans to expand by almost 15% in 2010. If you're looking for bigger, better opportunities with a rapidly growing company, this is it!
Everybody wins.
Our customers get the transportation they need and the chance to rebuild their credit.
Our employees enjoy big money and perks, and a high quality of life.
DriveTime's business was way up in 2009, and the future looks even brighter.
Connect the dots: this is a GREAT time to get on board!
General Managers at DriveTime
Your strategic vision and people skills are valuable assets here at DriveTime, because we're more like a customer-service-oriented retailer than a car lot. We'll count on you to promote an environment based on teamwork, create a place where customers feel comfortable and the win-win approach wins every time.
We seek a proven leader with a retail background and strong, customer-oriented experience who's looking for:
The opportunity to collaborate with people who are friendly, fun, and thoughtful - all in a healthy corporate culture.
A career with a highly respected company where you can actually go places.
Excellent earnings potential and great benefits (your average DriveTime GM easily earns as much or better than managers coming out of the retail, operations, call center or hospitality industries).
Reasonable hours! SUNDAYS ALWAYS OFF.
Dealership Goals and Strategies
Use your great financial sense and big-picture thinking to make forecasts, plans and strategies to meet goals, and recommend and implement changes as appropriate.
Provide strong guidance and strategic planning in the area of profitability.
Achieve objectives with smart management of your team, operating expenses, inventory, and loan performance - all in a continually changing environment.
Identify opportunities to promote dealership within the community.
Work with regional management on budgeting.
Work with Regional Manager and Production Manager to maintain and improve inventory.
Your team
Use your superb leadership and training skills to coach an excellent team.
Set a tone of integrity and camaraderie.
Oversee recruiting, screening, and hiring, using your long-term vision to plan and forecast staff needs.
Hold regularly scheduled meetings with staff to discuss performance, acknowledge contributions of team members, communicate company-wide changes, and provide open forum for questions and discussion.
Ensure dealership processes are maintained (such as administration of gas cards, security and accuracy of deposits, set-up of new hires).
Provide smart, constructive performance evaluations and consistent feedback .
Customer Service
Exhibit a relationship-oriented approach to customers, vendors, and employees.
Develop and enhance customer relationships by establishing, promoting, and maintaining excellent customer service with the dealership operations
Work with customers, peers, employees, corporate team, and regional management team to resolve complaints or concerns in a fast, positive, results-oriented fashion
Work with Sales Managers in identifying community organizations and events to represent and promote a positive image of DriveTime within the community
Reports
Track dealership progress and initiate changes as needed to meet goals and targets
Track inventory to maintain proper levels and to not exceed budgeted wholesale losses
Communicate reporting results and dealership performance statistics as appropriate to improve performance
Work with corporate support (accounting, IT) to improve/change reports as necessary
Finance
Underwrite the contract and loan by reviewing the credit application and the credit report, and interviewing the customer
Coordinate with the Loan Manager to ensure deals maintain or improve the credit mix within the portfolio
Monitor or complete the contract closing to ensure the customer understands the terms and conditions of the contract
Monitor loan performance and support all collectors as needed in finding solutions to get customers back on track
Rewards matter:
Money: It's great. expect a salary and generous bonuses, with no ceiling. The right people do very well here.
Benefits: Outstanding medical, dental and vision plans (After just 60 days)! 401K match too!
Learning: We have excellent training and tuition reimbursement
Schedule: Expect a consistent 5-day week schedule with Sundays and Wednesdays off for all GMs.
Culture: We're relaxed. We have a sense of humor. Basically we have a great time.
Future: We're a unique, highly respected, nationwide company with a strong culture of promoting from within. This isn't a job, it is a career.
Requirements:
Outstanding track record as a leader - with at least 3 to 5 years of people management experience (Prefer retail, call-center, hospitality or restaurant management).
5 + years of business management experience (bottom line, financials, scheduling, process, etc.)
Retail background with customer-oriented experience
Business acumen with understanding of big-picture financial planning
Experience recruiting and hiring staff, and overseeing operations
Demonstrated ability to manage through change, ambiguity, and diversity
Franchise management experience helpful
Driven, motivated personality - we're looking for the kind of person who never settles for second best
Bachelor's degree
Excellent people skills and communication skills.
Ability to pass a complete background check and drug screen.
It's YOUR career. Make it count. Requirements: Requirements:
Outstanding track record as a leader - with at least 3 to 5 years of people management experience (Prefer retail, call-center, hospitality or restaurant management).
5 + years of business management experience (bottom line, financials, scheduling, process, etc.)
Retail background with customer-oriented experience
Business acumen with understanding of big-picture financial planning
Experience recruiting and hiring staff, and overseeing operations
Demonstrated ability to manage through change, ambiguity, and diversity
Franchise management experience helpful
Driven, motivated personality - we're looking for the kind of person who never settles for second best
Bachelor's degree
Excellent people skills and communication skills.
Ability to pass a complete background check and drug screen.
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